Services

Senior IT expertise focused on reliability, security and business continuity.

Engagements are tailored to the current state of your environment, the size of your business and the level of internal IT capability you already have.

IT Assessment & Prioritization

Understand the environment before committing to changes.

Review infrastructure, Microsoft 365, networking, security and backup
Identify operational, security and continuity risks
Clarify recurring issues and ownership gaps
Review vendor dependencies, licensing and key technology constraints
Prioritize urgent risks versus planned improvements
Define practical next steps and an improvement roadmap

Best for businesses that need a clear picture of current risks and priorities before starting a project or ongoing engagement.

View a fictional sample IT assessment (PDF, opens in new tab) →

Fractional IT Management

Senior IT leadership without a full-time senior hire.

Technology planning and prioritization
IT policies, procedures and operational controls
Vendor and supplier coordination
Budget and licensing oversight
Issue escalation and management follow-up
Technology roadmap and modernization planning

Best for businesses that need consistent senior IT ownership and decision support without adding a full-time IT manager.

Microsoft 365

Secure, organized and properly managed Microsoft 365.

Microsoft 365 administration and user lifecycle management
Exchange Online administration, mail-flow configuration, retention, security and Outlook support
Licensing review and optimization
Identity, access and permissions
Security settings and practical hardening
Collaboration and workflow improvement

Best for organizations that rely heavily on email, collaboration and cloud services but need stronger administration and control.

Infrastructure & Networking

Reliable systems, connectivity and performance.

Network and infrastructure assessment
Servers, virtualization and system administration
LAN, Wi-Fi, routing, switching and firewall coordination
Infrastructure modernization planning
Network, server and system performance assessment, bottleneck identification and improvement planning
Technical troubleshooting and root-cause follow-up

Best for businesses dealing with unreliable connectivity, aging infrastructure, recurring technical issues or upcoming upgrades.

Cybersecurity

Practical controls that reduce operational and security risk.

Access-control and user-permission review
Firewall and endpoint-security coordination
Security hardening and operational controls
Monitoring and incident-response readiness
Security-policy improvement
Vendor and solution evaluation

Best for businesses that need stronger protection and governance without turning every security decision into a complex enterprise project.

Backup & Business Continuity

Prepare the business to recover when systems fail.

Backup strategy and coverage review
Recovery planning and recoverability checks
Disaster-recovery planning
Business-continuity measures for critical systems
Redundancy and availability recommendations
Recovery priorities and operational documentation

Best for businesses where data loss, prolonged downtime or a failed recovery would directly affect operations.

IT Operations & Team Oversight

Strengthen existing IT capability with senior oversight.

Operational priorities and management escalation
Support for internal IT staff on complex changes and projects
Vendor and service-provider coordination
Procedures, documentation and ownership clarification
Root-cause follow-up for recurring operational issues
Planning and management communication

Best for businesses that already have internal IT capability but need additional senior guidance, escalation support or project leadership.

IT Projects & Vendor Management

Better coordination from requirements through implementation.

Requirements definition and technical evaluation
Vendor comparison and solution review
Procurement, licensing and supplier coordination
Infrastructure upgrades and migrations
Implementation testing and handover follow-up
Third-party system and integration coordination

Best for businesses that need experienced technical ownership across projects, vendors and implementation decisions.

Not sure where to start?

Start with an IT assessment.

A structured review can identify the most important operational, security, infrastructure and continuity priorities before money is spent on tools or projects.

Discuss an Assessment

→ See how engagements work → About Elie View a fictional sample IT assessment (PDF, opens in new tab) →