IT Management
Operational ownership, planning, prioritization, policy development, vendor coordination and ongoing technology oversight.
About
Senior IT experience with a practical business mindset.
I combine hands-on technical depth with long-term IT management experience to help businesses make better technology decisions and maintain reliable day-to-day operations.
18+Years in IT
Since 2012IT management
AR · EN · FRBusiness communication
Background
18+ years across IT operations, infrastructure and technology management.
I have worked across infrastructure, systems administration, networking, Microsoft environments, cybersecurity, backup, business continuity, technical support, vendor management and technology projects.
Since 2012, I have held IT management leadership responsibilities across Nakhal & Cie and Wings of Lebanon, alongside project-based consulting work with LINC Consulting and earlier outsourced enterprise support and technical engineering roles.
My approach is practical: understand the business need first, identify the real operational or security risk, and then recommend technology that is appropriate for the organization’s size, budget and priorities.
Since 2012IT management leadershipInfrastructure & OperationsBusiness-critical technologySecurity & ContinuityPractical risk reductionProjects & VendorsCoordination and follow-through
Core Expertise
Where I bring the most value.
Microsoft 365 & Identity
Administration, email, licensing, user access, collaboration and practical security controls.
Infrastructure & Networking
Servers, virtualization, networks, Wi-Fi, firewalls, modernization planning and troubleshooting.
Cybersecurity
Access controls, firewall management, endpoint security, monitoring and practical risk reduction.
Business Continuity
Backup, recovery, redundancy, disaster recovery and availability of business-critical systems.
Projects & Vendors
Requirements, evaluation, procurement, implementation coordination, testing and follow-up.
Representative Responsibilities
Experience built through responsibility for live business environments.
Much of my experience comes from ongoing responsibility for systems that businesses depend on every day, not only isolated technology projects.
01
Business-Critical Infrastructure & Continuity
Responsibility for server, network and business-system availability, maintenance planning, backup, recovery and continuity.
02
Network Security & Firewall Modernization
Security policies, access rules, filtering, infrastructure improvements and coordination with external providers.
03
Microsoft 365 & Collaboration
Administration, identity and access, licensing, Exchange and Outlook requirements, and evaluation of workflow and integration needs.
04
Vendor, Solution & Project Coordination
Requirements clarification, technology evaluation, supplier coordination, implementation follow-up, testing and handover.
Working Style
Direct, practical and accountable.
I prefer clear ownership, documented decisions and measurable follow-up. I work directly with business owners, managers, internal teams and technology providers to keep projects and day-to-day IT aligned with operational priorities.
Technology should reduce friction and risk — not create another layer of complexity for the business.
ArabicEnglishFrenchLebanon-based
Professional Credentials
Experience you can cross-check.
My current professional history is available on LinkedIn. Earlier technical certifications include CCNA, CompTIA A+, CompTIA Network+, MCITP and CEH v9. I present them as background credentials rather than the main basis of my consulting work.
CCNACompTIA A+CompTIA Network+MCITPCEH v9
Consulting Resources
Review my profile and an example of how assessment work is structured.
The capability statement summarizes my consulting focus and ways to engage. The sample IT assessment is a fictional, illustrative deliverable that shows how findings, risks and priorities can be presented to management.
Capability Statement
A concise overview of consulting focus, services and engagement options.
Download Capability Statement (PDF, 107 KB)Sample IT Assessment
A fictional example showing how findings, risks and priorities can be structured for management.
View Sample IT Assessment (opens in new tab)Independent Consulting
Need senior IT leadership or additional expertise without adding a full-time senior role?
I can lead a specific project or assessment, provide ongoing IT management, or work as a fractional IT Manager alongside management, internal IT and external vendors.
Contact Me